ROLE
Co-Lead Designer
RESPONSIBILITIES
Co-led the end-to-end design of the incident response platform, defining the information architecture, interaction flows, and visual language. Collaborated with product managers, engineers, and cybersecurity experts to translate complex operational workflows into an intuitive, unified admin experience
COLLABORATORS
Worked with Stakeholders, Product Managers, Engineers, and UX Designers
The challenge
Create a platform that enables cybersecurity teams to respond to incidents quickly and consistently, while reducing cognitive load and operational chaos during high-pressure situations
BUSINESS NEED
Simplify and consolidate fragmented tools and workflows into a single platform, improve visibility and coordination during incidents, and establish a scalable system for enterprise-level security operations
USER NEED
Provide clear visibility into active incidents and assigned tasks, supply standardized playbooks that guide actions step-by-step, and enable real-time communication and status updates across distributed teams
PROBLEM TO SOLVE
Reduce confusion and errors in incident response workflows so that security teams can act confidently and efficiently without relying on disjointed spreadsheets or chat tools
HIGH-FIDELITY SCREENS
Keep your crisis team connected
when it's needed most
The final design unifies response operations into a structured, secure interface: playbooks, tasks, and team communications are integrated in real-time, ensuring faster decision-making and accountability. Every element is optimized for clarity under pressure, helping teams act with confidence when it matters most.
DASHBOARD FOR INCIDENT MANAGEMENT
Start or return calls directly from the conversation or the call log.
PLAYBOOKS AND TASKS
Accelerate incident response and recovery by ensuring immediate access to playbooks
CREATE NEW PLAYBOOK
Equip your team with response guides, communication templates, and everything needed to stay aligned during an incident.
FILE STORAGE
Even if primary document systems are compromised or unavailable, your team can still access what they need.
MASS NOTIFICATIONS
Keep everyone in your organization informed about your incident with multi-channel broadcast communication
COMPOSE NEW MASS NOTIFICATION
Send or schedule notifications through email, SMS and Mode app.
Let's connect
Feel free to reach out for collaborations or just a friendly hello.